Unacademy Sets up First-of-its-Kind Grievance Redressal Council
Bangalore, Karnataka, India: Unacademy Grievance Redressal Council (UGRC) to be Chaired by Dr. Rajan Saxena Access to UGRC to be open to all subscribers, learners accessing free content, and general users Internal redressal panel consists of members from various functions; headed by a Senior Executive Complaint categories under the purview of UGRC to include Educator conduct, content on the platform, and consumer grievances Unacademy, India’s largest learning platform*, today announced the formation of ‘ Unacademy Grievance Redressal Council’ (UGRC), a first of its kind initiative in the EdTech industry in India. The council will be chaired by Dr. Rajan Saxena , a prominent academician and a retired Vice-Chancellor. UGRC will provide a three-tiered redressal system, with external independent oversight, and will be open to everyone, irrespective of whether they are paid subscribers, learners accessing Unacademy’s free content, or general users. The categories of complaints under th